Returns & Exchanges

At Darts Farm, we take great pride in the quality of our artisan produce and hand-selected goods. If you are not entirely satisfied with your purchase, we are here to help with a straightforward returns process.

Return Process

• 1.
  Contact Our Team

  Notify us within 24 hours of receiving your order if there are issues with perishable goods, or within 14 days for non-perishable items.

• 2.
  Provide Proof of Purchase

  Ensure you have your order number and, in the case of damaged items, please include clear photographs of the product and packaging.

• 3.
  Package Your Return

  For non-perishable giftware, return the item in its original, unopened packaging to our farm shop or via a tracked courier service.

• 4.
  Receive Refund or Replacement

  Once your return is inspected, we will process a refund to your original payment method or arrange for a fresh replacement to be sent out.